Privacy Policy

Effective Date: 01 April  2025 

Company: Incredible India Art
Website: www.incredibleindiaart.com

At Incredible India Art, we respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, and safeguard information for online retail customers, white label and OEM clients, CSR initiatives, and corporate/government buyers.

1. Information We Collect

We may collect the following types of information:

a) Online Retail Customers

• Name, contact details, shipping and billing addresses.

• Payment information (processed securely through payment gateways; we do not store card details).

• Order history, wishlist, and communication preferences.

b) White Label & OEM Clients

• Company details, GST/VAT numbers, tax registrations.

• Product specifications, artwork, and branding requirements.

• Confidential agreements, NDAs, and related documents.

c) CSR & Corporate Buyers

• Corporate contact persons and departments.

• Purchase Orders (POs), tender details, CSR compliance documents.

• Delivery schedules, invoicing, and statutory records.

2. How We Use the Information

• To Process Orders: Retail, corporate, and CSR orders are managed efficiently with secure records.

• To Improve Services: Product development, customization, and OEM solutions.

• To Comply with Law: Maintaining GST, invoicing, tender documentation, and statutory compliance.

• For Communication: Order updates, service inquiries, and customer support.

• For Corporate Relations: Ensuring transparency with CSR initiatives, bidding processes, and PO-based supplies.

3. Sharing of Information

We respect confidentiality and do not sell or trade your information. However, we may share data in these cases:

• Service Providers: Courier, logistics, payment gateways, and IT support partners.

• Legal & Compliance: Government authorities, taxation, or statutory bodies when required.

• OEM/White Label: All proprietary product details and brand identities remain confidential as per agreements.

4. Data Protection

• All online transactions are encrypted using secure socket layer (SSL) technology.

• Access to sensitive data is limited to authorized staff only.

• Corporate/OEM/CSR documentation is stored securely and shared only with authorized stakeholders.

5. Your Rights

• Retail customers can request access, correction, or deletion of personal data.

• Corporate and OEM partners may request confidentiality agreements (NDAs) for sensitive projects.

• You may unsubscribe from promotional communication at any time.

6. CSR, Corporate & Tender Projects

• All CSR, corporate, and government purchase orders are handled with utmost confidentiality.

• Any designs, bids, or tender-related information remain strictly private and are used only for execution purposes.

• No cancellations or refunds apply once orders are placed (as per our Return & Refund Policy).

• All disputes are subject to Delhi jurisdiction.

7. Cookies & Online Tracking

• Our website uses cookies to enhance browsing, save preferences, and improve user experience.

• You may disable cookies in your browser, but some features may not function fully.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us:

Incredible India Art
Shop No. 145, First Floor, Bhagwati Market,
Gali Lohe Wali, Chawri Bazar, Delhi – 110006, India
Email: hello@incredibleindiaart.com
Phone: +91 92669 91033